As a manager of a residential care home, you need to make sure the home is covered by a TV Licence if anyone watches or records television programmes as they're being shown on TV or an online TV service. This includes residents, staff and guests using devices such as a TV, computer, mobile phone, games console, digital box or DVD/VHS recorder.
Your accommodation may qualify for a concessionary licence for residents. Please check the table below to see if it is eligible.
Your accommodation needs to be covered by:
|Full fee TV Licences for all communal areas, guest rooms and staff accommodation||
These cost £145.50 for colour or £49.00 for black and white.
Each communal area, guest room and staff accommodation in which people watch or record television programmes as they’re being shown on TV will need to be covered by a full fee TV Licence.
|And an accommodation for residential care (ARC) Concessionary TV Licence for all residents||
This costs £7.50 per room, flat or bungalow.
They must be 60 years old or over. If they’re in paid work, this must be for no more than 15 hours per week. They can only work for more than 15 hours per week if they’ve had an ARC Concessionary TV Licence since 31 March 2004.
|Or disabled||They must have substantially impaired sight, hearing or speech, a mental disorder or be substantially physically disabled by illness, any impairment present from birth or otherwise.|
|A care home or care hospital||Registered under the Care Standards Act 2000.|
Established before 1 November 1949.
|Or sheltered/supported accommodation||
|They’ve already paid for a TV Licence and now qualify for an ARC Concessionary TV Licence||
Please send these details about the resident to:
The PDFs found below may be downloaded and printed out to be completed and returned by post to the address indicated below. The forms may be used to apply for a new ARC (Accommodation for residential care) scheme. If you wish to add residents to an existing scheme, please contact us. Licence renewals will be automatically sent four to six weeks prior to expiry of the existing licence, by post but may be requested using contact us if not received two weeks before expiry.
NOTE - When using contact us please enter your question into section one, then press 'contact us' at the bottom of section two. Then in section three, please enter your question or request and then press 'send us your question'.
Your renewal form will be automatically sent to you four to six weeks before expiry. If you have not received the renewal notice two weeks before expiry, please contact us (go to step 3 of the form).
To add a new resident to your concessionary licence, please contact us (go to step 3 of the form).
Once you’ve completed any of the forms above, please send them to:
Concessionary Licence Centre
Please contact us if you would like more help in finding out if your accommodation qualifies for this licence:
Find more information on sheltered accommodation