Community relations

We are committed to making our information accessible to everyone in the community, and we work with a range of organisations such as housing, caring, money advice and multilingual groups to achieve this.

Find out more about how we are working to help those who may find it difficult to pay their TV Licence and those customers who may be vulnerable - read BBC Head of Revenue Management Pipa Doubtfire’s blog on About the BBC (opens in a new window).

Twitter icon Follow us on Twitter to receive updates on the latest TV Licensing news and policy, coupled with advice from our community relations teams around the country.


Last year, TV Licensing worked with more than 480 money advice and community organisations across the UK to ensure licence fee payers have information about when a licence is needed, concessions and spreading the cost of payments.

Download leaflets

For information on TV Licensing, you can download helpful leaflets, including 'Help for advisers', 'Easy Read', 'Ways to pay' and 'Tenants'. You can also download leaflets in many different languages that are designed to help advisors who deal with those whose first language is not English.

Order leaflets

If you require a number of TV Licensing leaflets, then you can place a free order online.

For more information about our community relations work, charity organisations and community groups can contact us at campaignoffice@tvlicensing.co.uk or by calling 020 8752 6537.

Community relations Link for Community relations

Latest press releases

Problems paying your TV Licence? There's help at hand
Tue Apr 17 2018
TV Licensing is encouraging people in financial difficulties to ask for help if they are struggling to pay for a TV Licence.
New TV Licensing flexible payment plan launched
Mon Apr 09 2018
Since 1 April 2018, the BBC is trialling a new simpler payment plan for the licence fee. The government changed the rules on 9 March 2018 allowing the BBC to introduce this pilot scheme to help people who are struggling to pay or to keep up with payments.
TV Licence reminder for hotels and guest houses
Mon Mar 26 2018
According to the latest industry figures overseas visits to the UK are forecast to break through the 40 million mark for the first time this year, reaching 41.7 million, up 4.4% on 2017.

General information about TV Licensing is available in other languages: