Community relations

We are committed to making our information accessible to everyone in the community, and we work with a range of organisations such as housing, caring, money advice and multilingual groups to achieve this.

Find out more about how we are working to help those who may find it difficult to pay their TV Licence and those customers who may be vulnerable - read BBC Head of Revenue Management Pipa Doubtfire’s blog on About the BBC (opens in a new window).

Twitter icon Follow us on Twitter to receive updates on the latest TV Licensing news and policy, coupled with advice from our community relations teams around the country.


Last year, TV Licensing worked with more than 480 money advice and community organisations across the UK to ensure licence fee payers have information about when a licence is needed, concessions and spreading the cost of payments.

Download leaflets

For information on TV Licensing, you can download helpful leaflets, including 'Help for advisers', 'Ways to pay' and 'Tenants'. You can also download leaflets in many different languages that are designed to help advisors who deal with those whose first language is not English.

Order leaflets

If you require a number of TV Licensing leaflets, then you can place a free order online.

For more information about our community relations work, charity organisations and community groups can contact us at campaignoffice@tvlicensing.co.uk or by calling 020 8752 6537.

Community relations Link for Community relations

Latest press releases

TV Licensing: Check your details online to make sure your licence isn’t at the wrong address
Wed Sept 19 2017
When the cost of the Licence Fee was fixed at £145.50 in 2011, TV Licensing wrote to Direct Debit customers letting them know their licence would be automatically renewed and they would not receive any contact from TV Licensing as long as they kept up their payments.
TV Licensing launch radio trails aimed at students
Fri Aug 29 2017
TV Licensing has launched new radio trails on BBC Radio 1, 1Xtra, BBC Radio 2 and the Asian Network). The trails are part of a campaign encouraging students to make sure they are covered by a TV Licence in their student accommodation if they plan to watch or record live TV or watch or download BBC programmes on iPlayer.
Students going mobile as they leave TV sets behind
Tue Aug 15 2017
A change to the law last September means students are now more likely to need a TV Licence to watch on mobile devices. A TV Licence is needed for watching and recording live television, and since September, watching or downloading BBC programmes on iPlayer. This applies to laptops, mobiles or any other equipment.
 
 

General information about TV Licensing is available in other languages: