Community relations

We are committed to making our information accessible to everyone in the community, and we work with a range of organisations such as housing, caring, money advice and multilingual groups to achieve this.

Find out more about how we are working to help those who may find it difficult to pay their TV Licence and those customers who may be vulnerable - read BBC Head of Revenue Management Pipa Doubtfire’s blog on About the BBC (opens in a new window).

Twitter icon Follow us on Twitter to receive updates on the latest TV Licensing news and policy, coupled with advice from our community relations teams around the country.


Last year, TV Licensing worked with more than 480 money advice and community organisations across the UK to ensure licence fee payers have information about when a licence is needed, concessions and spreading the cost of payments.

Download leaflets

For information on TV Licensing, you can download helpful leaflets, including 'Help for advisers', 'Easy Read', 'Ways to pay' and 'Tenants'. You can also download leaflets in many different languages that are designed to help advisors who deal with those whose first language is not English.

Order leaflets

If you require a number of TV Licensing leaflets, then you can place a free order online.

For more information about our community relations work, charity organisations and community groups can contact us at campaignoffice@tvlicensing.co.uk or by calling 020 8752 6537.

Community relations Link for Community relations

Latest press releases

Students may be entitled to a £50 TV Licensing refund
Wed Jun 04 2018
As universities across the country approach the end of term, TV Licensing is reminding cash-strapped students across the UK that they may be entitled to a refund worth over £50.
TV Licensing: Avoid a world cup penalty with a TV Licence
Mon Jun 11 2018
As World Cup fever grips millions of TV viewers around the UK this summer, TV Licensing is reminding supporters to make sure they are correctly covered by a TV Licence to avoid falling foul of a penalty.
TV Licensing: Keep your eye on the ball with a TV Licence to avoid a penalty
Mon Jun 11 2018
Ahead of World Cup fever this summer, TV Licensing is reminding pubs and sports clubs across the UK to check they are correctly covered by a TV Licence to avoid falling foul of a penalty.

General information about TV Licensing is available in other languages: