Community relations

We are committed to making our information accessible to everyone in the community, and we work with a range of organisations such as housing, caring, money advice and multilingual groups to achieve this.

Find out more about how we are working to help those who may find it difficult to pay their TV Licence and those customers who may be vulnerable - read BBC Head of Revenue Management Pipa Doubtfire’s blog on About the BBC (opens in a new window).

Twitter icon Follow us on Twitter to receive updates on the latest TV Licensing news and policy, coupled with advice from our community relations teams around the country.


Last year, TV Licensing worked with more than 480 money advice and community organisations across the UK to ensure licence fee payers have information about when a licence is needed, concessions and spreading the cost of payments.

Download leaflets

For information on TV Licensing, you can download helpful leaflets, including 'Help for advisers', 'Easy Read', 'Ways to pay' and 'Tenants'. You can also download leaflets in many different languages that are designed to help advisors who deal with those whose first language is not English.

Order leaflets

If you require a number of TV Licensing leaflets, then you can place a free order online.

For more information about our community relations work, charity organisations and community groups can contact us at campaignoffice@tvlicensing.co.uk or by calling 020 8752 6537.

Community relations Link for Community relations

Latest press releases

Volunteer your friendship this winter: Join TV Licensing and Volunteering Matters for a weekly telly appointment
Thu Oct 09 2017
As winter approaches, TV Licensing and Volunteering Matters are encouraging people to volunteer their time by joining a social group, mentor programme, or sparing an hour each week to form a friendship over a shared interest.
TV Licensing Over 33,000 young people caught across the UK
Mon Oct 9 2017
More than 33,000 young people between the ages of 18 and 25 were caught watching live TV or BBC programmes on iPlayer without a TV Licence in the past year, according to new figures released today by TV Licensing.
TV Licensing: Check your details online to make sure your licence isn’t at the wrong address
Wed Sept 19 2017
When the cost of the Licence Fee was fixed at £145.50 in 2011, TV Licensing wrote to Direct Debit customers letting them know their licence would be automatically renewed and they would not receive any contact from TV Licensing as long as they kept up their payments.

General information about TV Licensing is available in other languages: