Our roles and responsibilities

TV Licensing has a number of roles and responsibilities. We process payments and respond to customer queries. We inform people when they need to buy a TV Licence and give information on the many ways they can pay. We're also responsible for identifying people who aren't correctly licensed and prosecuting people who evade paying their TV Licence. It's our aim to maximise licence fee revenue by collecting the fee in the most cost efficient way possible.

How we use our database

We maintain a database of licensed and unlicensed addresses in the UK. We use this database to identify and contact people that we believe are using TV receiving equipment without a valid TV Licence.

 

Checking properties are correctly licensed

Typically we'll send a number of letters to remind occupants of the importance of being properly licensed. Then we’ll try to contact them by phone. If there’s still no response, we may send an enforcement officer to see if there's any TV receiving equipment on the premises. Visits can result in evaders being caught. On average over 1,000 evaders are caught daily.

Detection equipment will only be used if other less intrusive and more cost effective routes have been exhausted.

 

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Latest press releases

Volunteer your friendship this winter: Join TV Licensing and Volunteering Matters for a weekly telly appointment
Thu Oct 09 2017
As winter approaches, TV Licensing and Volunteering Matters are encouraging people to volunteer their time by joining a social group, mentor programme, or sparing an hour each week to form a friendship over a shared interest.
TV Licensing Over 33,000 young people caught across the UK
Mon Oct 9 2017
More than 33,000 young people between the ages of 18 and 25 were caught watching live TV or BBC programmes on iPlayer without a TV Licence in the past year, according to new figures released today by TV Licensing.
TV Licensing: Check your details online to make sure your licence isn’t at the wrong address
Wed Sept 19 2017
When the cost of the Licence Fee was fixed at £145.50 in 2011, TV Licensing wrote to Direct Debit customers letting them know their licence would be automatically renewed and they would not receive any contact from TV Licensing as long as they kept up their payments.

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