Our roles and responsibilities

TV Licensing has a number of roles and responsibilities. We process payments and respond to customer queries. We inform people when they need to buy a TV Licence and give information on the many ways they can pay. We're also responsible for identifying people who aren't correctly licensed and prosecuting people who evade paying their TV Licence. It's our aim to maximise licence fee revenue by collecting the fee in the most cost efficient way possible.

How we use our database

We maintain a database of licensed and unlicensed addresses in the UK. We use this database to identify and contact people that we believe are using TV receiving equipment without a valid TV Licence.

 

Checking properties are correctly licensed

Typically we'll send a number of letters to remind occupants of the importance of being properly licensed. Then we’ll try to contact them by phone. If there’s still no response, we may send an enforcement officer to see if there's any TV receiving equipment on the premises. Visits can result in evaders being caught. On average over 1,000 evaders are caught daily.

Detection equipment will only be used if other less intrusive and more cost effective routes have been exhausted.

 

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Freedom of Information Act (FOI)

Latest press releases

Problems paying your TV Licence? There's help at hand
Tue Apr 17 2018
TV Licensing is encouraging people in financial difficulties to ask for help if they are struggling to pay for a TV Licence.
New TV Licensing flexible payment plan launched
Mon Apr 09 2018
Since 1 April 2018, the BBC is trialling a new simpler payment plan for the licence fee. The government changed the rules on 9 March 2018 allowing the BBC to introduce this pilot scheme to help people who are struggling to pay or to keep up with payments.
TV Licence reminder for hotels and guest houses
Mon Mar 26 2018
According to the latest industry figures overseas visits to the UK are forecast to break through the 40 million mark for the first time this year, reaching 41.7 million, up 4.4% on 2017.

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