Our roles and responsibilities

TV Licensing has a number of roles and responsibilities. We process payments and respond to customer queries. We inform people when they need to buy a TV Licence and give information on the many ways they can pay. We're also responsible for identifying people who aren't correctly licensed and prosecuting people who evade paying their TV Licence. It's our aim to maximise licence fee revenue by collecting the fee in the most cost efficient way possible.

How we use our database

We maintain a database of licensed and unlicensed addresses in the UK. We use this database to identify and contact people that we believe are using TV receiving equipment without a valid TV Licence.

 

Checking properties are correctly licensed

Typically we'll send a number of letters to remind occupants of the importance of being properly licensed. Then we’ll try to contact them by phone. If there’s still no response, we may send an enforcement officer to see if there's any TV receiving equipment on the premises. Visits can result in evaders being caught. On average over 1,000 evaders are caught daily.

Detection equipment will only be used if other less intrusive and more cost effective routes have been exhausted.

 

About usLink for About us

Freedom of Information Act (FOI)

Latest press releases

Too busy to watch TV? – TV Licensing asks businesses to get in touch if they don’t need a licence
Mon Feb 12 2018
New research from TV Licensing has revealed some businesses are ‘too busy for TV’ so don’t require a TV licence.
TV Licence evasion much lower than people think
Thu Feb 08 2018
Some TV viewers incorrectly believe the level of TV licence evasion to be over 50 per cent, according to recent research with licence payers.
Winter Olympics TV Licensing reminder for sports fans
Thu Feb 08 2018
Sports fans around the UK are set to enjoy a feast of Winter sport playing out live on their portable devices, as the Winter Olympics kick off next month in South Korea. TV Licensing is asking those viewing the live action to ensure they are correctly licensed ahead of an exciting season of sport on TV.

General information about TV Licensing is available in other languages: