Our roles and responsibilities

TV Licensing has a number of roles and responsibilities. We process payments and respond to customer queries. We inform people when they need to buy a TV Licence and give information on the many ways they can pay. We're also responsible for identifying people who aren't correctly licensed and prosecuting people who evade paying their TV Licence. It's our aim to maximise licence fee revenue by collecting the fee in the most cost efficient way possible.

How we use our database

We maintain a database of licensed and unlicensed addresses in the UK. We use this database to identify and contact people that we believe are using TV receiving equipment without a valid TV Licence.

 

Checking properties are correctly licensed

Typically we'll send a number of letters to remind occupants of the importance of being properly licensed. Then we’ll try to contact them by phone. If there’s still no response, we may send an enforcement officer to see if there's any TV receiving equipment on the premises. Visits can result in evaders being caught. On average over 1,000 evaders are caught daily.

Detection equipment will only be used if other less intrusive and more cost effective routes have been exhausted.

 

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Freedom of Information Act (FOI)

Latest press releases

Students may be entitled to a £50 TV Licensing refund
Wed Jun 04 2018
As universities across the country approach the end of term, TV Licensing is reminding cash-strapped students across the UK that they may be entitled to a refund worth over £50.
TV Licensing: Avoid a world cup penalty with a TV Licence
Mon Jun 11 2018
As World Cup fever grips millions of TV viewers around the UK this summer, TV Licensing is reminding supporters to make sure they are correctly covered by a TV Licence to avoid falling foul of a penalty.
TV Licensing: Keep your eye on the ball with a TV Licence to avoid a penalty
Mon Jun 11 2018
Ahead of World Cup fever this summer, TV Licensing is reminding pubs and sports clubs across the UK to check they are correctly covered by a TV Licence to avoid falling foul of a penalty.

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