If you had a free TV Licence up to 31 July 2020, don’t worry, you’re still covered. During August and September, we’re writing to you to explain what you need to do to set up your next licence. Or you can sign in to set up your new licence now.
In August 2020, the BBC introduced a new scheme that offers some over 75 households a free TV Licence. You can get a free TV Licence if:
Currently paying for a licence?
Please continue to make your payments as usual to stay covered. You can also renew your licence now if you need to.
Previously had a free over 75 TV Licence?
If you previously had a free over 75 TV Licence that expired on or before 31 July 2020, please sign in to get set up with a new licence.
Not covered by a licence?
If you didn’t previously have a free over 75 TV Licence and are not currently paying for one, please buy a licence now.
Free over 75 TV Licences are only available to households that receive Pension Credit.
Previously covered by a free over 75 TV Licence?
If you had a free licence up to 31 July 2020 and you or your partner at the same address are receiving Pension Credit, please sign in to apply for your next free licence.
Never been covered by a free over 75 TV Licence?
If you think you’re eligible for a free licence but have not held one before, call 0300 790 6117 and speak to one of our advisors to request an application form. (Our lines are open between 8.30am and 6.30pm, from Monday to Friday.)
Once you receive your application form, you’ll need to complete and return it. Please include a copy of your Pension Credit and proof of age documents. This could be a letter from the Department for Work and Pensions or The Pension Service. In Northern Ireland, this could be a letter from the Department for Communities or the Northern Ireland Pension Centre.
Once we’ve received your application it may take a few weeks to process. If there are any problems we’ll write to let you know. We may also call you if you have given us your phone number.
Need to apply for Pension Credit?
If you don’t have Pension Credit but think you may be eligible, you can find out more at gov.uk/pension-credit. You can make a claim for Pension Credit online or by calling the Department for Work & Pensions on 0800 99 1234 (opening hours 9.30am – 6.00pm).
If you live in Northern Ireland please visit nidirect.gov.uk/pension-credit or call the Northern Ireland Pension Centre on 0808 100 6165.
If you’ve been paying for a licence when you were eligible for a free over 75 TV Licence, you may be due a refund. We will process this as part of your application.
If you live in the Channel Islands or Isle of Man
The BBC is consulting in the Isle of Man and the Bailiwicks of Jersey and Guernsey before deciding the future arrangements for TV Licences for older people there. We’ll be in touch when a decision has been made. Until then, existing free licences will be in place until 31 December 2020. New licences will also run until that date.
If you already receive Pension Credit, you can apply for your free over 75 TV Licence when you are 74 years old. We’ll update your payments to cover you until your 75th birthday, when you’ll be covered by your free licence. We’ll confirm this in writing.
To request an application form, please call 0300 790 6117 and speak to one of our advisors.
If the licence holder has died
Please contact us to let us know who we should transfer the licence to. If you lived at the same address, you’ll be covered until the current licence expires.
If you’re eligible, you can then apply for a new free licence. If not, you’ll need to buy a new licence when the current one expires.
If you’ve moved home or into a residential care home
You can move your licence to your new address by updating your details online.
If you’re 75 or over and live in a residential care home, you may be covered by an ARC (Accommodation for Residential Care) TV Licence and won’t have to pay for a licence even if you don’t receive Pension Credit. You may also get a free licence if you live somewhere that used to have an ARC licence. Please speak to your care home administrator.
Any other questions?
If you need any other help, please see the ways to contact us.