As a manager of a residential care home, supported housing or sheltered accommodation, you need to make sure that residents, staff and guests are covered by a TV Licence if they need one.
An accommodation for residential care (ARC) concessionary TV Licence costs £7.50 per room, flat or bungalow. You can download forms to make a new application or add a resident to an existing scheme.
To see if your scheme qualifies for an ARC licence, please check below.
Registered under the Care Standards Act 2000.
Established before 1 November 1949.
Communal areas, guest rooms and staff accommodation
If a TV Licence is required you’ll need to be covered by a full licence. This costs £150.50 for colour or £50.50 for black and white.
Staff or their families living in accommodation are responsible for ensuring that they are correctly licensed.
If your residents qualify for an ARC concessionary TV Licence, this costs £7.50 per room, flat or bungalow.
Your residents qualify if they are:
They must be 60 years old or over. If they’re in paid work, this must be for no more than 15 hours per week. They can only work for more than 15 hours per week if they’ve had an ARC Concessionary TV Licence since 31 March 2004.
They must have substantially impaired sight, hearing or speech, a mental disorder or be substantially physically disabled by illness, any impairment present from birth or otherwise.
There may be occasions where certain residents still qualify for a concession, but the scheme has lost its concession.
Find out more about preserved rights.
You can claim a refund for a resident's full fee TV Licence if:
They’ve already paid for a TV Licence and now qualify for an ARC Concessionary TV Licence.
Please complete a resident addition form and then send to the address below. We will add the resident to the existing scheme and refund their TV Licence.
Concessionary Licensing Centre
The PDFs found below may be downloaded and printed out to be completed and returned by post to the address indicated below. The forms may be used to apply for a new ARC scheme or to add residents to an existing ARC scheme.
NOTE - Please make sure all residents are aware that they are required to hold the relevant full fee TV Licence or free over 75 TV Licence while this additional application is pending. Residents should not assume they are covered by an ARC concessionary licence until confirmed by TV Licensing. Please use additional forms as necessary.
We will post your renewal notice to you around four to six weeks before your current licence expires. If you haven’t received your renewal notice two weeks before expiry, please let us know using Contact us (in step 2 of the form click the 'Contact us' button at the bottom).
Once you’ve completed any of the forms above, please send them to:
Concessionary Licence Centre
Please contact us if you would like more help in finding out if your accommodation qualifies for this licence:
*Calls to our 0300 numbers cost no more than a national rate call to an 01 or 02 number, whether from a mobile or landline. If you get inclusive minutes with your mobile, calls to an 0300 number will be included.