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Please make sure your 10-digit TV Licence number or 9-digit Customer number is entered correctly. You can find it on your current TV Licence or any emails or letters we've sent you.
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For Direct Debit customers, this number is also on your bank statements:
Please enter the last name exactly as it appears on the TV Licence, e.g. SMITH. For business licences, you may need to enter the job title as shown on the TV Licence, e.g. MANAGER.
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