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How do I contact TV Licensing? (online, phone number, post, Relay UK service)

Due to planned maintenance our website will be unavailable between 1am until around 4:30am on Wednesday 19 May. We’re sorry for any inconvenience this may cause.

Covid-19: We’re doing everything we can to help customers whilst keeping our staff and their families safe. So there may be a delay if you need to contact us.

Before you decide to contact us:
 

Or if you still want to there are several ways you can contact us.

 
By telephone

For payment card customers (cash plan). All queries and new applications.

Call 0300 555 0286*

For Direct Debit customers, or if you pay all in one go, call us on:

Call 0300 790 0368*

 

Queries about changes to over 75 TV Licences? If you still need help, please call us on 0300 790 6117*

Opening hours:

Monday to Friday: 08:30 to 18:30
Saturday, Sunday and public holidays: closed

 

*Calls to our 0300 numbers cost no more than a national rate call to an 01 or 02 number, whether from a mobile or landline. If you get inclusive minutes, calls to an 0300 number will be included free of charge.

 

By post

The address to write to is:

TV Licensing
Darlington
DL98 1TL

By email

You can get in touch using our Contact us form. You can also view, renew or change the details on your TV Licence by signing in to your TV Licence.

Relay UK service

If you are deaf, have hearing loss or are speech impaired, we support the Relay UK service (formerly NGTS - opens in a new window).

In Welsh/Yn Gymraeg

Pan fyddwch yn ein ffonio neu’n ysgrifennu atom, cofiwch roi rhif eich Trwydded Deledu os oes gennych rif. Gallwch gysylltu â thîm y Gymraeg Trwyddedu Teledu fel a ganlyn:

Rhowch alwad i ni

Rhowch alwad i ni ar 0300 790 6042*

Oriau agor:

Llun i Gwener: 08:30 tan 18:30
Dydd Sadwrn, Sul a gwyliau cyhoeddus: ar gau

Ysgrifennwch atom yn Yr Adran Gymraeg

Trwyddedu Teledu
Darlington
DL98 1TL

Anfonwch e-bost atom

Anfonwch e-bost atom yn trwyddedu.teledu@tvlicensing.co.uk (sylwch – dim ond e-byst Cymraeg neu ddwyieithog sy'n cael eu hanfon at y cyfeiriad hwn fydd yn derbyn ymateb).

Relay UK (gynt yn NGTS)

Os ydych yn fyddar, wedi colli eich clyw neu â nam ar eich lleferydd, rydym yn cefnogi gwasanaeth Relay UK (gynt yn NGTS - agor mewn ffenestr newydd).

*Nid yw galwadau i’n rhifau 0300 yn costio dim mwy na galwad ar gyfradd genedlaethol i rif 01 neu 02, boed o ffôn symudol neu linell dir. Os ydych yn cael munudau cynhwysol, bydd galwadau i rif 0300 yn cael eu cynnwys yn rhad ac am ddim.

 

General information about TV Licensing is available in other languages: