TV Licensing

The death of someone is always a difficult time. Bereavement affects people in different ways. If you are experiencing bereavement, we try and make it as simple as possible to make the necessary changes to the TV Licence.

See our frequently asked questions to help.

What if a TV Licence is still needed at the address?

Anyone who was living with the deceased licence holder will still be covered by the current TV Licence.

Please let us know the title, initial, last name, address and licence number (where possible) of the deceased person along with the name of the person still living at the address. Future correspondence about the licence will be addressed to them.

You can let us know these details:

• Emailing us (using our 'Contact us' form)
OR
• Writing to us at: Customer Services, TV Licensing, Darlington, DL98 1TL

What if the licence is a free over 75 TV Licence?

The free over 75 TV Licence will remain valid until the licence expires.

If the person still living at the address will not be over 75 then we just need to know their name. We will send a renewal at the appropriate time. You can do this by using our Contact us form.

You can also call us with the details on 0300 790 6165*. Find out more information on call centre opening times.

If anyone else living at the property is 74 or over and receives Pension Credit, they could be entitled to apply for a free over 75 TV Licence.

What if the TV Licence needs to be cancelled?

There may be a refund due to the estate. Refunds are calculated in unused months. You must have at least one complete month left on the licence that you won’t need before it expires. Please request a refund if you are an executor for the estate.

To just cancel the licence, please use our Contact us form to provide the title, initial, last name, address and licence number (where possible) of the deceased person.