Care home residents

If you watch or record television programmes as they're being shown on TV or an online TV service in your room, flat or bungalow, you'll need to make sure you're covered by a TV Licence. This is the case whether you use a TV, computer, mobile phone or any other device.

You may be able to get a concession on your licence. Please check the table below to see if you are eligible.

Types of residential licences
You'll need one of these licences

You'll need one of these licences:

Accommodation for residential care (ARC) Concessionary TV Licence

This costs £7.50 per room, flat or bungalow.

Both you and your accommodation must qualify. You can check below to see if you are eligible. Please speak to your care home managers to find out if your accommodation qualifies. They are responsible for arranging this type of licence.

Do you qualify?

Or a full fee TV Licence for your room, flat or bungalow

This costs £145.50 for colour or £49.00 for black and white.

 

You’ll need one of these if neither you nor your care home qualifies for an ARC Concessionary licence. First though, see if you can get a concession.

Pay for a TV Licence online

Have you already paid for a full fee licence and would like a refund?

Do you qualify?
You qualify for an ARC Concessionary TV Licence if you are:

You qualify for an ARC Concessionary TV Licence if you are:

Retired

You must be 60 years old or over. If you’re in paid work, this must be for no more than 15 hours per week. You can only work for more than 15 hours per week if you’ve had an ARC Concessionary TV Licence since 31 March 2004.

Or disabled You must have substantially impaired sight, hearing or speech, a mental disorder or be substantially physically disabled by illness, any impairment present from birth or otherwise.
And living in an eligible accommodation Please speak to your administrators to find out if your accommodation qualifies for this licence.
Who can apply for a concessionary licence?
You can apply for a concession on your full fee licence if you’re:

You can apply for a concession on your full fee licence if you’re:

74 years old

You can get a short term TV Licence to cover you until your 75th birthday.

Apply now for a short term TV Licence

75 years old or over

You may be eligible for a free TV Licence.

Apply now for a free Over 75 TV Licence

Blind (severely sight impaired)

You may qualify for a 50% concession.

Apply now for a blind concessionary TV Licence

Claiming a refund
You can claim a refund on your full fee TV Licence if:

You can claim a refund on your full fee TV Licence if:

You’ve already paid for a TV Licence and now qualify for an ARC Concessionary TV Licence

Please ask your care home manager to send these details to:

TV Licensing
Concessionary Licensing Centre
Darlington
DL98 1TL

Please include:

  • Your TV Licence number
  • The date you moved into the residential care home
  • Your previous address
  • Confirmation of your age and retired status, or confirmation of your disability

Any questions?

If you have any questions about the ARC Concessionary TV Licence, please contact us:

  • Contact us (go to step 3 of the form)
  • or call 0300 790 6011
NOTE - When using contact us please enter your question into section one, then press 'contact us' at the bottom of section two. Then in section three, please enter your question or request and then press 'send us your question'.


Your questions answered. TV Licensing FAQs in one place.