I have lost my TV Licence, what do I need to do?

You don’t need to worry if you’ve lost your TV Licence. If you receive your licence by post we’ll send you a renewal reminder when your licence is due for renewal. This will have your licence details in it.

If you need your licence number now, e.g. to sign in and view your licence or update your details, we can help you find your licence number.

If you’ve moved home, you’ll need to move your licence to your new address to ensure you receive your renewal notice. Don't know your licence number?

If you’ve lost your savings or payment card find out how to get another.

You can also view your licence online to:

  • print your TV Licence;
  • save your TV Licence;
  • change your details; and
  • view your payment plan (Direct Debit and payment card customers)

Switch to TV Licence by Email

Whether you receive your licence by post or not, your licence is always available online and you don’t need a paper licence. Find out more about switching to TV Licence by email.