How do I contact TV Licensing (telephone number, email and postal address)?

There are several ways you can contact us.


You can get in touch using our quick and easy Contact us form (in step 2 of the form click the 'Contact us' button at the bottom). You can also view, renew or change the details on your TV Licence by signing in to your TV Licence.

By telephone

For payment card customers (cash plan). All queries and new applications.

0300 555 0286*

For Direct Debit customers, or if you pay all in one go, call us on:

0300 790 0368*


Opening hours:

Monday to Friday: 08:30 to 18:30
Saturday: 08:30 to 13:00
Sunday and public holidays: closed

Os hoffech gael gair â chynrychiolydd Trwyddedu Teledu yn Gymraeg, ffoniwch Linell Gymorth Gymraeg Trwyddedu Teledu ar 0300 790 6042*.

By post

The address to write to is:

TV Licensing
DL98 1TL


A minicom facility for the deaf or hard of hearing is available on 0300 790 6050*.

Mae gwasanaeth Minicom ar gael i bobl sy'n fyddar neu'n drwm eu clyw ar
0300 790 6053

*Calls to our 0300 numbers cost no more than a national rate call to an 01 or 02 number, whether from a mobile or landline. If you get inclusive minutes with your mobile, calls to an 0300 number will be included.


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