There are several ways you can contact us.
You can get in touch using our Contact us form (in step 2 of the form click the 'Contact us' button at the bottom). You can also view, renew or change the details on your TV Licence by signing in to your TV Licence.
For Direct Debit customers, or if you pay all in one go.
0300 790 6144*
For payment card customers (cash plan). All queries and new applications.
0300 555 0286*
Monday to Friday: 08:30 to 18:30
Saturday: 08:30 to 13:00
Sunday and public holidays: closed
Christmas opening hours:
Saturday 24th December to Tuesday 27th December: closed
Wednesday 28th December to Friday 30th December: 08:30 to 18:30
Saturday 31st December to Monday 2nd January: closed
Os hoffech gael gair â chynrychiolydd Trwyddedu Teledu yn Gymraeg, ffoniwch Linell Gymorth Gymraeg Trwyddedu Teledu ar 0300 790 6042*.
Our postal address is:
A minicom facility for the deaf or hard of hearing is available on 0300 790 6050*.
Mae gwasanaeth Minicom ar gael i bobl sy'n fyddar neu'n drwm eu clyw ar
0300 790 6053
*Calls to our 0300 numbers cost no more than a national rate call to an 01 or 02 number, whether from a mobile or landline. If you get inclusive minutes with your mobile, calls to an 0300 number will be included.