Our roles and responsibilities

TV Licensing has a number of roles and responsibilities. We process payments and respond to customer queries. We inform people when they need to buy a TV Licence and give information on the many ways they can pay. We're also responsible for identifying people who aren't correctly licensed and prosecuting people who evade paying their TV Licence. It's our aim to maximise licence fee revenue by collecting the fee in the most cost efficient way possible.

How we use our database

We maintain a database of licensed and unlicensed addresses in the UK. We use this database to identify and contact people that we believe are using TV receiving equipment without a valid TV Licence.

 

Checking properties are correctly licensed

Typically we'll send a number of letters to remind occupants of the importance of being properly licensed. Then we’ll try to contact them by phone. If there’s still no response, we may send an enforcement officer to see if there's any TV receiving equipment on the premises. Visits can result in evaders being caught. On average over 1,000 evaders are caught daily.

Detection equipment will only be used if other less intrusive and more cost effective routes have been exhausted.

 

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Latest press releases

Unmissable TV moments like Eurovision, Love Island and the Women's World Cup unite 18-24 year-olds
Thu Sep 26 2019
Unmissable live TV events are the most watched linear TV programmes by 18-24 year-olds throughout the UK and may hold the key to building lasting friendships, latest figures released by TV Licensing reveal.
TV Licensing urges pubs to avoid a Rugby World Cup penalty
Fri Sep 20 2019
As the Rugby World cup kicks off in Japan, TV Licensing is advising all publicans to avoid a penalty and check they are correctly covered by a TV licence if they plan to show live matches.
Over 75s need not take immediate action, says TV Licensing
Mon Jun 10 2019
TV Licensing customers over 75 will remain covered by a free TV licence until 31 May 2020.

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