Our roles and responsibilities

TV Licensing has a number of roles and responsibilities. We process payments and respond to customer queries. We inform people when they need to buy a TV Licence and give information on the many ways they can pay. We're also responsible for identifying people who aren't correctly licensed and prosecuting people who evade paying their TV Licence. It's our aim to maximise licence fee revenue by collecting the fee in the most cost efficient way possible.

How we use our database

We maintain a database of licensed and unlicensed addresses in the UK. We use this database to identify and contact people that we believe are using TV receiving equipment without a valid TV Licence.

 

Checking properties are correctly licensed

Typically we'll send a number of letters to remind occupants of the importance of being properly licensed. Then we’ll try to contact them by phone. If there’s still no response, we may send an enforcement officer to see if there's any TV receiving equipment on the premises. Visits can result in evaders being caught. On average over 1,000 evaders are caught daily.

Detection equipment will only be used if other less intrusive and more cost effective routes have been exhausted.

 

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Latest press releases

Students reminded to claim their TV Licence refund
Fri May 03 2019
Students moving home for the summer are being reminded by TV Licensing that they could be entitled to £50 in the form of a refund.
Up to 300,000 can renew and save £4.00 off licence fee
Fri Mar 01 2019
Up to 300,000 households could save money by renewing their TV Licence promptly by 31 March 2019.
Pub landlord reminder to avoid TV Licence penalty during Six Nations tournament
Tue Jan 29 2019
With rugby’s Six Nations Championship kicking off on 1st February, TV Licensing together with the British Institute of Innkeeping (BII) is advising all pub landlords and managers across the home nations to check they are covered by a TV licence if they plan to show the contest.

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