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I’ve moved or I no longer watch TV at my address. How do I cancel my licence?

You can cancel your licence if you no longer:

  • watch or record programmes as they’re being shown on TV, on any channel
  • watch or stream programmes live on an online TV service (such as ITV Hub, All 4, YouTube, Amazon Prime Video, Now TV, Sky Go, etc.)
  • download or watch any BBC programmes on BBC iPlayer.

How to cancel your licence

If you’re not eligible for a refund, you can still cancel your licence.

  • If you pay by Direct Debit or all in one go, use our Contact us form. Tell us why you’re cancelling, your current address (and your old address if you’ve moved).
  • Once you’ve done this, make sure you cancel your Direct Debit with your bank, if this is how you pay.
  • If you pay with a TV Licensing payment card: please call us.

Once we have cancelled your licence you can make a No Licence Needed declaration to stop letters being sent to the address for up to two years.
 

How to request a refund

You can request a refund up to two weeks before you move. If we approve your refund, your licence will be cancelled automatically.

Request a refund

Find out how we work out refunds

 

 

 

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