I’ve moved or I no longer watch TV at my address. How do I cancel my licence?

You can cancel your licence if you no longer:

  • watch or record programmes as they’re being shown on TV on any channel or device, or
  • download or watch BBC programmes on iPlayer

How to request a refund

You can request a refund up to two weeks before you move. If we approve your refund, your licence will be cancelled automatically.

Request a refund

Find out how we work out refunds

How to cancel your licence

If you’re not eligible for a refund, you can still cancel your licence.

  • If you pay by Direct Debit or all in one go, use our Contact us form. Tell us why you’re cancelling, your current address (and your old address if you’ve moved).
  • Once you’ve done this, make sure you cancel your Direct Debit with your bank, if this is how you pay.
  • If you pay with a TV Licensing payment card: please call us.

Once we have cancelled your licence you can make a No Licence Needed declaration to stop letters being sent to the address for up to two years.

General information about TV Licensing is available in other languages: