Customers who have been affected by the Bilsdale transmitter fire can check our dedicated page for the latest information.
You can cancel your licence if you no longer:
If you’re not eligible for a refund, you can still cancel your licence.
Once we have cancelled your licence you can make a No Licence Needed declaration to stop letters being sent to the address for up to two years.
You can request a refund up to two weeks before you move. If we approve your refund, your licence will be cancelled automatically.