We’re sorry but due to the impact of Coronavirus our contact centres are currently closed. Unfortunately, this means we can’t respond to your calls or emails. We appreciate this comes at a very challenging time for many people. Please check our help and advice page, including ways you can manage your licence online.
Due to planned maintenance our website will be unavailable between 5am until around 7.30am on Thursday 2 April. We’re sorry for any inconvenience this may cause.
The BBC has decided that, because of coronavirus and the challenges to the UK, changes to over 75 licences won’t now happen until 1 August. Your current free licence will remain valid until then. Find out more