Customers who have been affected by the Bilsdale transmitter fire can check our dedicated page for the latest information.
Please don’t cancel your Direct Debit if you'd like to:
We will cancel your Direct Debit for you.
Find out when to cancel your licence and request a refund.
When you apply for a free over 75 licence or a blind licence, you don’t need to cancel your Direct Debit. When we process your application we will cancel it for you and refund any money that we owe you.
Cancelling your Direct Debit does not cancel your licence, so unless we hear from you, you will still receive the reminder letters we send to unlicensed addresses.
To cancel your licence, please use our Contact us form telling us why you’re cancelling, your current address (and your old address if you’ve moved).
Once you’ve done this, make sure you cancel your Direct Debit with your bank.