We’re aware that some customers who told us they still don’t need a TV Licence via our website may have received further letters from us.
We are sorry if this systems issue has affected you. We are working to fix this as quickly as possible. Meanwhile, we would be grateful if you could please complete our online form again to let us know you don’t need a TV Licence. This will enable us to update our systems to ensure you don’t receive any more letters from us for approximately two years, after which we will write to you to confirm your situation hasn’t changed.
We apologise again for any inconvenience this may have caused you.