TV Licensing

Direct Debit help

You may have used our automated telephone service or spoken to our customer service team and been unable to update your bank details or set up a new Direct Debit. That’s because, due to additional checks we have to carry out, we haven’t been able to match either your personal details or account information to your bank’s records.

To update your bank details or set up a new Direct Debit, please complete the Direct Debit instruction form below and post it to:

TV Licensing, Darlington, DL98 1TL

Direct Debit instruction (PDF 41 Kb opens in a new window)

Cyfarwyddyd Debyd Uniongyrchol Cymraeg (PDF 41 Kb yn agor mewn ffenestr newydd)