My payment card won’t work. How can I contact you?

You can request a replacement card by going to Contact us (in step 2 of the form click the 'Contact us' button at the bottom) letting us know your:

  • Full name
  • Customer or licence number
  • Postcode

You will still be able to make payments towards your TV Licence. See How to pay until your new card arrives.

Other ways to contact TV Licencing

General information about TV Licensing is available in other languages: