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Our roles and responsibilities

TV Licensing has a number of roles and responsibilities. We process payments and respond to customer queries. We inform people when they need to buy a TV Licence and give information on the many ways they can pay. We're also responsible for identifying people who aren't correctly licensed and prosecuting people who evade paying their TV Licence. It's our aim to maximise licence fee revenue by collecting the fee in the most cost efficient way possible.

How we use our database

We maintain a database of licensed and unlicensed addresses in the UK. We use this database to identify and contact people that we believe are using a TV receiver without a valid TV Licence.

 

Checking properties are correctly licensed

Typically we'll send a number of letters to remind occupants of the importance of being properly licensed. Then we’ll try to contact them by phone. If there’s still no response, we may send an enforcement officer to see if there's a TV receiver on the premises. Visits can result in evaders being caught. On average around 1,000 evaders are caught daily.

Detection equipment will only be used if other less intrusive and more cost effective routes have been exhausted.

About us

Latest press releases

TV Licensing unveils new communication campaign
19/1/2010
TV Licensing announces the launch of a new communications campaign
Black and white TV still going strong
18/11/2009
New figures showing television has never been more popular
Don't feel like a pumpkin this Halloween
18/11/2009
Don't feel like a pumpkin this Halloween